Privacy policy

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business and provide services to you, including:

  • Shopify, our ecommerce platform
  • Payment processors that securely process transactions
  • Shipping carriers that deliver your orders
  • Google Analytics, which helps us understand how visitors use our website
  • Flodesk, which we use to send email newsletters and marketing communications to customers who have voluntarily subscribed
  • Faire, our wholesale marketplace partner, when applicable to wholesale orders and inquiries

These service providers only receive the information necessary to perform their services and are required to handle your information securely.

We may also disclose personal information when required by law, to respond to legal requests, or to protect the rights, property, or safety of Full Moon Tea Company, our customers, or others.

Advertising & Analytics

We use analytics and advertising tools to better understand how visitors interact with our website and to improve our marketing efforts.

Google Analytics

We use Google Analytics to collect information about website traffic and visitor behavior. This information helps us improve our website, products, and customer experience.

Learn more about how Google uses information here:
https://policies.google.com/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Advertising Platforms

We may use advertising platforms such as Meta (Facebook and Instagram) and other marketing partners to display advertisements and measure advertising performance.

These platforms may use cookies, pixels, or similar technologies to collect information about your interactions with our website and advertisements.

This information may be used to:

  • Measure the effectiveness of advertising campaigns
  • Show relevant advertisements
  • Improve marketing performance
  • Better understand customer interests

You can manage advertising preferences through the settings provided by those platforms.

Email Marketing

If you choose to subscribe to our newsletter, we may use your email address to send updates about products, recipes, events, promotions, and company news.

We use Flodesk to manage our email communications. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under California law, including:

  • The right to know what personal information we collect and how we use it
  • The right to request access to the personal information we maintain about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information, subject to certain exceptions
  • The right to opt out of the sharing of personal information for certain advertising purposes
  • The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at:

hello@fullmoonteacompany.com

We will verify your request before processing it and respond within the timeframe required by applicable law.